Terms of Service

Effective Date: July 9, 2026

Welcome to Alive Ozone Therapy Spa ("ALIVE," "we," "our," or "us"). By accessing our website, booking an appointment, purchasing products or services, or using any of our facilities, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our services.

1. Services

Alive Ozone Therapy Spa provides wellness, recovery, relaxation, and aesthetic services designed to support overall well-being. These services may include but are not limited to:

  • HOCATT® Ozone Therapy
  • Everesse Skin Rejuvenation
  • Halo Salt Therapy
  • Red Light Therapy
  • PEMF Therapy
  • Compression Therapy
  • Wellness Consultations
  • Retail wellness products
  • Membership programs

Services may change without notice.

2. Not Medical Treatment

Alive Ozone Therapy Spa is not a medical facility.

Our services are intended for wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

Information provided by Alive, its employees, website, marketing materials, or social media should not be interpreted as medical advice.

Clients should consult their physician before beginning any wellness program.

3. Client Eligibility

By using our services you certify that:

  • You are at least 18 years old, or have parental/legal guardian consent.
  • Information provided is accurate.
  • You understand all risks associated with wellness services.
  • You will disclose any medical conditions that could affect treatment.

Alive reserves the right to refuse service when deemed necessary for safety.

4. Health Disclosure

Clients agree to complete all required health history and intake forms honestly.

Failure to disclose medical conditions, medications, pregnancy, implanted medical devices, or other relevant health information may increase risk and may result in denial of service.

5. Results Disclaimer

Individual results vary.

Alive makes no guarantees regarding:

  • Pain reduction
  • Weight loss
  • Skin improvement
  • Athletic performance
  • Recovery time
  • Energy levels
  • Sleep quality
  • Any specific health outcome

Testimonials represent individual experiences and should not be considered typical results.

6. Appointment Policy

Appointments are reserved specifically for each client.

We request at least 24 hours notice for cancellations or rescheduling.

Late arrivals may result in shortened appointments or cancellation.

No-shows may be charged according to our cancellation policy.

7. Memberships

Memberships are governed by their own Membership Agreement.

Membership benefits:

  • Are non-transferable
  • Cannot be redeemed for cash
  • May change with notice
  • Must remain in good standing

Failure to maintain payment may suspend membership benefits.

8. Payment

Payment is due at the time of service unless otherwise agreed.

We accept approved payment methods including:

  • Credit Cards
  • Debit Cards
  • HSA/FSA cards (when eligible)
  • CareCredit (where applicable)

Returned payments may incur additional fees.

9. Gift Cards

Gift cards:

  • Have no cash value except where required by law.
  • Cannot be replaced if lost or stolen.
  • May not be redeemed for cash.

10. Retail Products

Due to health and sanitation standards:

Opened wellness products may not be eligible for return unless defective.

Unused products may be returned within the timeframe stated in our Return Policy.

11. Client Conduct

We reserve the right to terminate services for:

  • Abusive behavior
  • Harassment
  • Threatening conduct
  • Intoxication
  • Unsafe behavior
  • Failure to follow staff instructions

No refunds are required when service is terminated due to client misconduct.

12. Assumption of Risk

Clients acknowledge that participation in wellness services carries inherent risks.

By receiving services, clients voluntarily assume all known and unknown risks associated with participation.

13. Release of Liability

To the fullest extent permitted by Florida law, Alive Ozone Therapy Spa, its owners, employees, contractors, affiliates, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services, except where liability cannot be waived under applicable law.

14. Intellectual Property

All website content including:

  • Logos
  • Branding
  • Images
  • Videos
  • Text
  • Graphics
  • Product names

remain the property of Alive Ozone Therapy Spa.

No content may be copied or reproduced without written permission.

15. Website Use

Users agree not to:

  • Attempt unauthorized access
  • Upload malicious software
  • Interfere with website operations
  • Misrepresent identity
  • Use automated scraping tools without permission

16. Privacy

Your use of our services is also governed by our Privacy Policy.

We are committed to protecting your personal information in accordance with applicable laws.

17. SMS & Email Communications

By providing your contact information, you consent to receive:

  • Appointment reminders
  • Booking confirmations
  • Wellness updates
  • Marketing communications (where permitted)

You may opt out of marketing messages at any time.

18. Promotional Offers

Promotions:

  • Cannot be combined unless stated.
  • Have expiration dates.
  • Are subject to availability.
  • May be modified or discontinued without notice.

19. Force Majeure

Alive shall not be responsible for delays or failure to perform caused by events beyond our reasonable control including natural disasters, pandemics, government actions, power outages, or equipment failures.

20. Governing Law

These Terms shall be governed by the laws of the State of Florida.

Any disputes shall be resolved in the state or federal courts located in Seminole County, Florida, unless otherwise required by law.

21. Severability

If any provision of these Terms is held invalid, the remaining provisions shall remain in full force and effect.

22. Related Policies & Agreements

In addition to these Terms of Service, your relationship with Alive Ozone Therapy Spa is also governed by the following documents, which are maintained and made available separately:

  • Client Waiver & Assumption of Risk
  • Informed Consent forms for each therapy (HOCATT®, Everesse, Red Light, Halo, PEMF, and others)
  • Privacy Policy
  • Membership Agreement
  • Cancellation & Refund Policy
  • SMS/Text Messaging Consent (TCPA compliance)
  • Website Cookie Policy

Where any of these documents conflict with these Terms, the more specific document shall govern for the subject matter it addresses.

23. Changes to Terms

Alive reserves the right to update these Terms at any time.

Continued use of our services constitutes acceptance of any revised Terms.

24. Contact Information

Alive Ozone Therapy Spa Altamonte Springs, Florida
Website: aliveozonetherapyspa.com
Email: alive@aliveozonetherapyspa.com
Phone: 321-972-4434

Most Popular Packages

A powerful way to experience the full benefits of advanced therapies at a discounted rate.

HOCATT Sauna: Ozone Therapy 6 Pack

Stay consistent with your wellness routine and amplify your results with our 8-session package.

Each session blends ozone therapy, far infrared heat, PEMF, FSM, chromotherapy, and fresh oxygen to support immunity, circulation, cellular repair, and deep relaxation.

Ideal for those looking to make self-care a regular habit.

Purchase Now

HOCATT Sauna: Ozone Therapy 10 Pack

Each session combines:
Ozone Therapy – detoxify, boost immunity, and oxygenate the body
Far Infrared Heat – support circulation and deep relaxation
PEMF & FSM Technology – promote cellular repair and recovery
Chromotherapy – restore balance and enhance mood
Fresh Oxygen Therapy – energize and revitalize

With 10 sessions, you’ll create consistency in your wellness routine, giving your body the time and frequency it needs to truly reset and thrive.

Perfect for those seeking detoxification, stress relief, faster recovery, and improved overall vitality.

Purchase Now

HOCATT Sauna: Ozone Therapy 3 Pack

Dip your toes into the benefits of Ozone Sauna Therapy with our 3-session package.

Each session combines ozone, far infrared heat, PEMF, FSM, chromotherapy, and fresh oxygen to promote detoxification, reduce stress, and boost energy.

A perfect introduction for anyone ready to experience whole-body wellness.

Purchase Now

Infrared Sauna & HaloTherapy 10 Pack:

Breathe deeper and feel lighter with our Halotherapy Sauna 10-Pack.

Each session surrounds you with micro-particles of pharmaceutical-grade salt while you relax in soothing heat, helping to:

✨ Open airways & improve lung function
✨ Clear congestion & support respiratory health
✨ Reduce inflammation & ease allergy or asthma symptoms
✨ Boost skin health and overall wellness

With 10 sessions, you’ll experience the cumulative benefits of salt therapy, making it easier to breathe, relax, and thrive day to day.

Purchase Now

Full Body Red Light & HaloTherapy 10 Pack:

Recharge your body from the inside out with our Vitality Booth Red Light 10-Pack.

Red and near-infrared light therapy helps:

✨ Stimulate collagen & improve skin tone
✨ Speed muscle recovery & reduce soreness
✨ Enhance circulation & cellular energy
✨ Support mood, sleep, and overall vitality

With 10 sessions, you’ll see and feel the difference. Whether your goal is glowing skin, faster recovery, or a boost in daily energy.

Purchase Now

Pressotherapy Lymphatic Drainage 5 Pack:

Support your body’s natural detox and recovery with our Pressotherapy 10-Pack.

This gentle, non-invasive therapy uses air compression to stimulate the lymphatic system, helping to:

✨ Reduce fluid retention & bloating
✨ Improve circulation & oxygen flow
✨ Enhance detoxification & immune support
✨ Relieve fatigue & promote relaxation
✨ Support slimming and body contouring goals

With 10 sessions, you’ll experience consistent benefits that help your body reset, recharge, and feel lighter, inside and out.

Purchase Now

Membership Plans